Join our Close-Knit Dental Team!  Be Our Next Patient Accounts & Scheduling Coordinator in a Small Dental Practice.

If you're organized and have an eye for precision, if you thrive in a more personal, small office setting, we'd like to meet you. We are seeking a new team member with professional phone skills to be the welcoming voice of our practice. In this key role, you will manage patient accounts, coordinate scheduling, and process payments. If you enjoy helping people and appreciate a supportive team atmosphere, you'll find a rewarding position here.

Competitive compensation ranging from $18 to $23 per hour, based on experience. This is a full-time position offering 36–40 hours per week.

This pivotal role requires an organized professional to manage the full patient cycle, ensuring a smooth and efficient experience from booking to payment. Key responsibilities include:

• Appointment Coordination: Managing the daily schedule by making appointments, handling appointment inquiries, rescheduling, and strategically filling last-minute cancellations via reminder calls.
• Financial Management: Processing payments and copays, accurately calculating patient responsibilities, and handling credit card transactions. You will also manage financial arrangements, including setting up and monitoring automatic bank draft payments.
• Insurance and Claims Support: Serving as the key liaison for our remote claims processing partner. This involves checking patient eligibility and benefits to ensure accuracy before service.
• Daily Accounting: Performing essential end-of-day operations, such as closing the books, balancing the cash drawer, and ensuring all transactions are correctly entered into QuickBooks. You will also be the primary point of contact for answering patient questions about their accounts.